Return-Path: Delivered-To: [email protected] Received: from mgh-web11.maghost.ro by mgh-web11.maghost.ro with LMTP id qA8RNyzfEWkYqg0AJwI5NA (envelope-from ) for ; Mon, 10 Nov 2025 14:48:44 +0200 Return-path: Envelope-to: [email protected] Delivery-date: Mon, 10 Nov 2025 14:48:44 +0200 Received: from mta-out3.pod27.use2.zdsys.com ([192.161.152.33]:57158) by mgh-web11.maghost.ro with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384 (Exim 4.98) (envelope-from ) id 1vIRK9-00000003qAU-04LM for [email protected]; Mon, 10 Nov 2025 14:48:44 +0200 Received: from zendesk.com (unknown [127.0.0.6]) by mta-out15.pod27.use2.zdsys.com (Zendesk) with ESMTP id 66ccd07e-043a-40b1-b55e-e5656dcd8481 for ; Mon, 10 Nov 2025 12:48:03 +0000 (UTC) Date: Mon, 10 Nov 2025 12:48:03 +0000 From: "Twilio Support (Twilio SendGrid Support)" Reply-To: Twilio SendGrid Support To: unified_acct_US5d6716842ed6c1961cf37d8728fa6c88 Message-ID: In-Reply-To: Subject: [SendGrid Support] Re: #24078250 Mime-Version: 1.0 Content-Type: multipart/alternative; boundary="--==_mimepart_6911df03522ef_6215b039333"; charset=utf-8 Content-Transfer-Encoding: 7bit X-Delivery-Context: event-id-43145550927771 Auto-Submitted: auto-generated X-Auto-Response-Suppress: All X-Mailer: Zendesk Mailer X-Zendesk-From-Account-Id: c52caba X-Zendesk-Email-Id: 01K9PWY8DGFQTHF11ZFXJAZ5M6 DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=zendesk.com; q=dns/txt; s=zendesk2; t=1762778883; bh=QRkSvK1D+T5VZWkq1i9gp3MGnKIbKQzgp2JXtz1LK4U=; h=date:from:reply-to:to:message-id:in-reply-to:subject:mime-version:content-type:content-transfer-encoding; b=EahSp4QqDOHjV4Iw9avOPJnXroyHxFkOgcU5K+H2LXzj80rksRlWrXbwPC5pqEL8L7F377d4zA6wPIpX/6OqEMNXuAGO3/r0B1Bai7z34f11dGPHQJCgdw+djYXgozQ3DhiZbooyy0fN5WxpXVRjjLcmwWbzXgUzfDVOkgAs7k5qcb5Y+AARvuvMhWaKTCAB7/p81ZajZQvrjt4MlhMOUPNy51TzwVGjYvSiaSuwkvu2sA6GMuNN5fODynnFksJHjTH5RMoUAPJzxJfrgo4HKaztlExD3p8LNW/8lbDVb/2hsNEPpS5bXCSLOZpic7AeG9XeFQzGls49Qrwnbn2O0A== ----==_mimepart_6911df03522ef_6215b039333 Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: quoted-printable ## In replies all text above this line is added to the ticket ## Your ticket, #24078250 has been deemed solved.

To re-open this ticket or add additional comments, follow the link = here support.sendgrid.com/hc/requests/24078250. You can also re-open this= ticket by responding directly to this email. Please make sure to Reply A= ll to ensure your comment is added to the ticket.

We would love to hear from you! As part of our continuous improvem= ent process for how we better support our customers, you may receive a cu= stomer satisfaction survey by email and would love your participation.

---------------------------------------------- Twilio Support, Nov 10, 2025, 4:48=E2=80=AFAM PST Hello, We appreciate your interest in Twilio SendGrid and your efforts in comple= ting our account creation process. After a thorough review, we regret to = inform you that we are unable to proceed with activating your account (un= ified_acct_US5d6716842ed6c1961cf37d8728fa6c88 - 57212770) at this time. Ensuring the security and integrity of our platform is our top priority, = and our vetting process is designed to detect potential risks. While we u= nderstand the importance of transparency, we are not able to provide the = specifics of our vetting process. We want to emphasize that our decision is based on stringent security mea= sures and our commitment to the safety of all our users. Thank you for considering Twilio SendGrid. Sincerely, Onboarding & Compliance Operations

-------------------------------- This email is a service from SendGrid. [PEKDNZ-R66NL]= ----==_mimepart_6911df03522ef_6215b039333 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable
## In replies all text above this line= is added to the ticket ##

Your ticket, #24078250 has been deemed solv= ed.

To re-open this ticket or add= additional comments, follow the link here support.sendgrid.com/hc/reques= ts/24078250. You can also re-open this ticket by responding directly to t= his email. Please make sure to Reply All to ensure your comment is added = to the ticket.

We would love= to hear from you! As part of our continuous improvement process for how = we better support our customers, you may receive a customer satisfaction = survey by email and would love your participation.

<= /tbody>
=
3D""

= Twilio Support (SendGrid) =

Nov 10, 2025, 4:48=E2=80= =AFAM PST

Hello,

We appreciate your interest in Twilio SendG= rid and your efforts in completing our account creation process. After a = thorough review, we regret to inform you that we are unable to proceed wi= th activating your account (unified_acct_US5d6716842ed6c1961cf37d8728fa6c= 88 - 57212770) at this time.

Ensuring the security and integrity of= our platform is our top priority, and our vetting process is designed to= detect potential risks. While we understand the importance of transparen= cy, we are not able to provide the specifics of our vetting process.

<= p dir=3D"ltr" style=3D"color: #2b2e2f; line-height: 22px; margin: 15px 0;= ">We want to emphasize that our decision is based on stringent security m= easures and our commitment to the safety of all our users.

Thank yo= u for considering Twilio SendGrid.

Sincerely,
Onboarding & Compliance Operations

=
This email is a service from SendGrid. Delivered by Zendesk.
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