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Envelope-to: charles_nichols@naturallights.biz
Delivery-date: Fri, 13 Feb 2026 18:41:53 +0200
Date: Fri, 13 Feb 2026 16:41:11 +0000 (UTC)
From: "Shweta, CIO @ Twilio" <teamtwilio@team.twilio.com>
Message-ID: <755049511.121758159.1771000551648@sjmktmail-batch1f.marketo.org>
Subject: 10 Years, 1 Platform: How All My Sons Scaled Engagement
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Reply-To: teamtwilio@twilio.com
To: charles_nichols@naturallights.biz

------=_Part_121758158_33232748.1771000551648
Content-Type: text/plain; charset=utf-8
Content-Transfer-Encoding: quoted-printable

Hi=C2=A0Charles,

It=E2=80=99s almost game time. Twilio=E2=80=99s Q3 2025 Release Webinar <ht=
tps://u3528416.ct.sendgrid.net/ls/click?upn=3Du001.g2DXLgXBUJK96crKtJKHYILv=
aX7M6fauqf5QqJEW0CN4nzOJ-2BjxPDYnpBzDaW8gcWHG8JrOfoIXJhrpcIQDAIPe3gm8ZidOgr=
viiYA94bJUkRvL99KdfinorMdchCOI-2Bmvvi-2FlAqhGkHt1dIHcnmWCM18UQAn1UxCzI8Znjk=
vW0-3Dao6Q_fylF09WDx4VRLHs1TE6by-2BBG7a-2FGCqEfGCn-2BcOhNwQAU-2FjVnSSErjkqb=
G0-2F422Wl42bG6E28AcV4V89LCl1LL75gq8JnLRWeFwSoUrcDAyeTno-2BpbvCnWrywsB-2F-2=
Fqt1hJmQl9Notdp-2BramNqgWui8ATeGAnc9pnQD-2BeHjAmgmnKLzkMI-2F17KQqe6MLXxzTnK=
MSNrO48mqa64aRpoO9qaRAr4d7q0tc3zEpnofFg30pw-3D> is happening tomorrow, but =
there=E2=80=99s still time to grab a spot!

My colleagues and I will be covering some updates I=E2=80=99m really excite=
d about =E2=80=94 like RCS for richer messaging, branded calling, conversat=
ional AI and new orchestration tools that make it easier to adapt every cus=
tomer journey in real time.

If you want the full playbook for the season ahead, this is it.

Claim your front-row seat here =E2=86=92 <https://u3528416.ct.sendgrid.net/=
ls/click?upn=3Du001.g2DXLgXBUJK96crKtJKHYILvaX7M6fauqf5QqJEW0CN4nzOJ-2BjxPD=
YnpBzDaW8gcWHG8JrOfoIXJhrpcIQDAIPe3gm8ZidOgrviiYA94bJUkRvL99KdfinorMdchCOI-=
2Bmvvi-2FlAqhGkHt1dIHcnmWCM18UQAn1UxCzI8ZnjkvW0-3DbL4V_fylF09WDx4VRLHs1TE6b=
y-2BBG7a-2FGCqEfGCn-2BcOhNwQAU-2FjVnSSErjkqbG0-2F422Wl42bG6E28AcV4V89LCl1LL=
3lpG4Sy-2BMLgol7rDeWazwyMgnwc1XeJRfK7ea8gW6fx4E6l1WZQdVBd8OYDv-2FxrSgQcG6da=
nx6XVmkOuuHQk6uJDtCcEQz2DZAI49AX98nUURJP-2FzBoF7KTBNU4njuPCdmT7E8ZP4AsDbHTq=
8wCtY8-3D>

I hope to see you there!

Steph Dollan
Senior Product Marketing Manager
Twilio

Twilio 101=C2=A0Spear=C2=A0Street, San=C2=A0Francisco,=C2=A0CA 94105=20

This email was sent to charles_nichols@naturallights.biz <https://u3528416.=
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<html>
<head>=20
</head>=20
<body><style type=3D"text/css">div#emailPreHeader{ display: none !important=
; }</style><div id=3D"emailPreHeader" style=3D"mso-hide:all; visibility:hid=
den; opacity:0; color:transparent; mso-line-height-rule:exactly; line-heigh=
t:0; font-size:0px; overflow:hidden; border-width:0; display:none !importan=
t;">It=E2=80=99s almost game time. Twilio=E2=80=99s Q3 2025 Release Webinar=
 is happening tomorrow.</div>=20
<div id=3D"body" class=3D"mktoText" style=3D"font-family: Helvetica, Arial,=
 Sans-Serif; padding:10px;">
<p>Hi team,</p>=20
<p>While we understand that fragmented systems can be a silent killer of gr=
owth,the challenge most leaders face is modernizing the customer journey wi=
thout losing control of our homegrown systems.</p>=20
<p>On <strong><a href=3D
"https://u3528416.ct.sendgrid.net/ls/click?upn=3Du001.g2DXLgXBUJK96crKtJKHY=
ILvaX7M6fauqf5QqJEW0CN4nzOJ-2BjxPDYnpBzDaW8gccitY7b1-2BHs5R22XDM2-2BJGhT5fE=
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d0HeeXhKWmzFuq-2F1K4yT1HkPdJrkLfmloXi04XAWYpIxJkienUlI-3D" target=3D"_blank=
"
>February 25</a></strong>, I=E2=80=99m hosting a session alongside the CTO =
of <strong>All My Sons Moving &amp; Storage</strong> to discuss how they mo=
ved from siloed legacy tools to a unified engagement engine with Twilio.</p=
>=20
<p>By unifying communications and AI, they=E2=80=99ve seen significant ROI =
including:</p>=20
<ul>=20
<li><strong>Faster Onboarding</strong>: Reduced agent training time from on=
e month to <strong>one week</strong>.</li>=20
<li><strong>Higher Conversion</strong>: Triggering instant outreach the mom=
ent a lead is submitted.</li>=20
<li><strong>Seamless Context</strong>: Giving agents the real-time data nee=
ded to handle customers across any channel.</li>=20
</ul>=20
<p><a href=3D
"https://u3528416.ct.sendgrid.net/ls/click?upn=3Du001.g2DXLgXBUJK96crKtJKHY=
ILvaX7M6fauqf5QqJEW0CN4nzOJ-2BjxPDYnpBzDaW8gccitY7b1-2BHs5R22XDM2-2BJGhT5fE=
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DCFeHnSwYfqpYqCbXei9K9c2tpzmcq0HuP2iHeCtZ5hg-3D" target=3D"_blank"
>Save your spot =E2=86=92</a></p>=20
<p>I hope to see you there!</p>=20
<div>
Shweta Gummidipudi
</div>=20
<div>
Chief Information Officer
</div>=20
<div>
Twilio
</div>=20
<div>
<span style=3D"color: #000000; font-family: TwilioSansText, Arial, sans-ser=
if; font-size: 14px; font-style: normal; font-variant-ligatures: normal; fo=
nt-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans:=
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round-color: #ffffff; text-decoration-thickness: initial; text-decoration-s=
tyle: initial; text-decoration-color: initial; display: inline !important; =
float: none;"></span>
<br />
</div>=20
<div>
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if; font-size: 14px; font-style: normal; font-variant-ligatures: normal; fo=
nt-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans:=
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rd-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; backg=
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preview=3D"false" /></span>
</div>=20
<div>
<br />
</div>=20
<div>
<br />
</div>=20
<div>
<br />
</div>=20
<p>Twilio 101&nbsp;Spear&nbsp;Street, San&nbsp;Francisco,&nbsp;CA 94105 <br=
 /><br /> This email was sent to <a href=3D
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